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Returns Policy

 

If for any reason you are unhappy with your purchase, you can return it to us in its original condition within 14 working days of the date you received the item, and we will issue a full refund for the price you paid for the item promptly, not later than 30 days after receipt. We offer this returns policy under The Consumer Protection (Distance Selling) Regulations 2000.

Please follow the steps below to enable us to process your refund efficiently:

  • Write to us giving the reason for the return. Please include your order number
  • If you do not have the original delivery note, please send us a note detailing the reason for return. This note should include your order number
  • In the case of a faulty product, please provide a full description of the fault in the space provided on the delivery slip
  • Wrap the item securely in its original packaging, or equivalent packaging


Then send the package to:

North Post Franking
1101 washington Avenue, apt PH 4
Philadelphia
PA 19147
USA